It’s one thing to say I have over 17 years’ experience in organising and managing events, but what does that actually look like in practice? Over the years, I’ve been involved in hundreds of events, and no two have ever been the same. From academic workshops to large-scale trade shows, each project comes with its own challenges, opportunities, and creative solutions - and each one has taught me something new about delivering seamless, memorable experiences.

Case Study: Academic Workshop on Responsible Innovation

The brief
My client was hosting a workshop at the University of Glasgow to provide training on responsible innovation. They needed support in designing an engaging programme, managing logistics, and ensuring the event ran smoothly on the day.

What I did

• Programme design: I created the full event programme, balancing speaker presentations with Q&A, group work, and regular breaks to support networking and comfort.

• Speaker management: I provided clear briefs so each speaker understood their role and time allocation, helping them feel prepared and confident.

• Interactive tools: To encourage participation, I introduced Mentimeter, allowing attendees to share thoughts and questions anonymously, with results displayed in real time.

• On-the-day delivery: I was onsite to ensure the set-up was correct, timings were kept on track, and everything ran smoothly.

• Materials & logistics: I designed the programme and information leaflet in Canva, and liaised with the venue to confirm all requirements, including catering, were met.

The outcome
The workshop ran seamlessly, with strong engagement throughout. Attendees valued the mix of presentations, interaction, and networking opportunities, while the client appreciated the well-structured agenda and professional delivery. The use of Mentimeter helped capture a wide range of perspectives, making the session more inclusive and dynamic.

Client feedback
"Having Hazel’s expertise made such a difference to my event. I knew I could rely on her completely – when she said she would do something, she did it, which took a huge amount of stress off my shoulders. She brought creative ideas to enhance the workshop, like using Mentimeter to encourage real-time interaction, and her suggestions always added real value. Her professionalism, reliability, and ability to understand exactly what was needed meant I had complete trust in her throughout the process. Having worked with her before, I knew I was in safe hands – and once again, she delivered an excellent result."
Jill Couto-Phoenix, Couto-Phoenix Consulting